Departments and Duties: Campaign Mode

This video introduces you to the foundational structure of a business by exploring departments. From Marketing and Sales to Operations, Finance, and Human Resources, each department plays a crucial role in driving a company's success.

Guided by the Jack-of-All-Trades, this video breaks down how these departments collaborate and how they contribute to the overall business strategy

Let's dive into the three primary types of business structures: corporations, small businesses, and startups. Led by the Jack of All Trades, this video breaks down the unique characteristics, advantages, and challenges of each structure.

By understanding these distinctions, viewers will gain valuable insights into which structure best fits different business goals and strategies.

The Jack of All Trades explains how departments such as Marketing, Sales, Finance, and Operations don’t function in isolation but work in tandem to achieve common goals.

This video illustrates how strong communication and collaboration between departments are essential for smooth operations and growth. Gain insights into how departments coordinate efforts to drive a business forward.

The Jack of All Trades revisits key concepts from previous lessons, ensuring learners have a solid grasp on the roles and responsibilities of core business departments.

This video serves as a helpful checkpoint, reinforcing foundational knowledge and preparing Pitch Players for the more advanced topics to come. With a quick recap of essential insights, learners are now ready to dive deeper into the inner workings of each department with confidence.

Led by the Jack-of-All-Trades, you will explore the key responsibilities of Customer Service teams, including managing customer interactions, resolving issues, and ensuring a positive customer experience.

Pitch Players will understand how this frontline department shapes customer relationships and business outcomes.

Whether it's a small startup or a large corporation, the Jack-of-All-Trades explains how customer service strategies are adapted to meet the needs of each company size.

Let's explore the unique challenges and opportunities that come with serving customers in small, medium, and large organizations. Discover how roles, processes, and customer interactions change as businesses grow, giving them valuable insights into scaling customer service effectively.

The Jack-of-All-Trades explains the core functions of these two essential business departments, highlighting how marketing drives brand awareness and customer engagement, while sales focuses on converting leads into customers and generating revenue.

Gain a basic understanding of key concepts like market research, customer targeting, promotional strategies, and the sales cycle.

The Jack-of-All-Trades walks you through the core concepts of marketing, from understanding target audiences to creating compelling campaigns that drive engagement and sales.

Designed to give you a solid foundation in marketing, it provides key insights into how businesses attract, retain, and grow their customer base. Perfect for those looking to sharpen their marketing knowledge quickly and effectively!

The Jack-of-All-Trades focuses on the Sales Funnel, a critical concept for understanding how businesses attract and convert potential customers.

By the end, you will understand the key strategies that help turn interest into revenue.

The Jack-of-All-Trades highlights how Marketing creates awareness and generates leads, while Sales converts those leads into customers.

By understanding how these departments collaborate, learners will discover the "perfect combo" for aligning their efforts, ensuring that marketing strategies effectively support sales goals.

The Creative provides a quick yet comprehensive introduction to the Human Resources (HR) department. Designed as a fast-paced review, learn the key responsibilities of HR, including recruiting, employee development, payroll management, and ensuring a positive workplace culture.

This video serves as a foundational overview, highlighting how HR supports employees and the business.

The Creative offers a concise overview of how HR identifies, attracts, and selects top talent for the organization. From job postings and candidate screening to interviews and onboarding, this video highlights the key steps HR professionals take to ensure the right candidates are placed in the right roles.

By understanding HR’s recruitment process, learners will gain insight into how companies build strong teams that align with their goals and culture.

The Creative provides an overview of how businesses invest in their employees by offering training programs that enhance skills, boost productivity, and foster career growth.

Understand how training and development contribute to a company’s success by creating a more skilled and motivated workforce.

The Creative highlights the importance of fostering positive relationships between employees and management, ensuring a healthy work environment, and addressing conflicts effectively.

Gain insight into key practices such as communication, employee engagement, and conflict resolution, setting the groundwork for deeper understanding of Human Resources .

The Jack-of-All-Trades returns to discuss two critical business functions: Operations and Production.

You'll explore the role of Operations in managing resources, streamlining processes, and maintaining quality, while Production focuses on transforming inputs into finished goods or services.

The Jack-of-All-Trades provides a high-level overview of how businesses track, allocate, and optimize their resources to maintain efficient operations.

Explore the fundamentals of inventory management, including supply tracking, resource allocation, and ensuring the right materials are available at the right time.

The Jack-of-All-Trades provides a concise overview of what Quality Control means in a business context and why it's essential for maintaining product and service standards.

Learn about the key responsibilities of a Quality Control department, including monitoring production processes, identifying areas for improvement, and ensuring that final products meet company and customer expectations.

The Jack-of-All-Trades provides a concise overview of how IT supports and enhances the operations of every department. From managing hardware and software systems to ensuring data security and streamlining communication, IT is essential for maintaining a company's technological infrastructure.

The Jack-of-All-Trades breaks down the basics of financial management, from tracking revenue and expenses to budgeting and forecasting.

You'll also get a glimpse into accounting principles, such as maintaining accurate records, understanding financial statements, and ensuring compliance.

The Jack-of-All-Trades simplifies the key components of financial statements, including the Income Statement, Balance Sheet, and Cash Flow Statement.

This foundational knowledge is crucial for making informed decisions across various departments and is essential for anyone looking to strengthen their business acumen.

The Jack-of-All-Trades explains how creating a budget helps allocate resources efficiently, while forecasting allows businesses to predict future financial performance based on current trends and data.

Guided by the Jack-of-All-Trades, you will gain a basic understanding of how to track and manage cash, ensuring the business operates smoothly and remains profitable.

The Bookkeeper walks learners through key legal principles, including contracts, intellectual property, employment law, and regulatory compliance.

Get introduced to executive leadership, which is the highest level of decision-making within a business. This lesson sets the stage for the ultimate challenge—the Final Boss—where you will dive into the roles of top executives like the CEO, CFO, and COO.