Chapter Two - Customer Service: The Front Line
IN THIS LESSON
Let’s learn how customer service functions vary across businesses of different sizes. Whether it's a small startup or a large corporation, the Jack-of-All-Trades explains how customer service strategies are adapted to meet the needs of each company size.
The video highlights the unique challenges and opportunities serving customers in small, medium, and large organizations. Learners will discover how roles, processes, and customer interactions change as businesses grow, giving them valuable insights into scaling customer service effectively.
