Chapter Five - Operations and Production: Behind the Scenes
IN THIS LESSON
High Quality.
In this video, you are introduced to the concept of Quality Control. Led by the Jack-of-All-Trades, the video provides a concise overview of what Quality Control means in a business context and why it's essential for maintaining product and service standards.
Learn about the key responsibilities of a Quality Control department, including monitoring production processes, identifying areas for improvement, and ensuring that final products meet company and customer expectations. This video sets the stage for a deeper dive into how quality management impacts overall business success.
